Privacy Policy
Last updated: March 2026
This Privacy Policy describes how Glatko DOO collects, uses, and protects your personal data in accordance with the General Data Protection Regulation (GDPR).
1. Data We Collect
We collect the following personal data: full name, email address, phone number, location (city), profile photos, portfolio images, service request details and photos, and communication data between users.
2. How We Use Your Data
Your data is used to provide and improve our services, facilitate communication between customers and professionals, verify professional accounts, send service-related notifications, and ensure platform security.
3. Data Retention
We retain your personal data for as long as your account is active. After account deletion, data is retained for up to 30 days for backup purposes, then permanently deleted.
4. Third-Party Sharing
We share data with the following service providers: Supabase (database hosting), Vercel (website hosting and analytics), and Google (authentication). We do not sell your personal data to third parties.
5. Your Rights
Under GDPR, you have the right to access, correct, delete, restrict processing, and port your data. You may also object to data processing. See our GDPR page for details.
6. Cookies
We use cookies for essential functionality and analytics. See our Cookie Policy for more information.
7. Data Security
We implement industry-standard security measures including encrypted data transmission (TLS), secure authentication, and regular security reviews.
8. Contact
For privacy-related inquiries or to exercise your data rights, contact our Data Protection Officer at contact@glatko.app. We aim to respond within 30 days.